Customer Support

I.D. Systems provides comprehensive support with a veteran staff, field-proven implementation methodology, professional help desk, and an expert Performance Services team. Together, our deep support resources ensure successful, sustainable results and close, ongoing partnerships with our customers.

VMS Support

VMS Help Desk:
(201) 690-7011 (9:00-6:00 ET)
Email Support Team

Support available:
9:00 AM – 6:00 PM, Monday – Friday

Asset Intelligence

Transportation Help Desk:
(888) 855-0913
Email AI Support Team

Support available:
24/7, 365 days a year
(excluding holidays)

I.D. Systems Europe

eusupport@id-systems.com

Support available:
8:30 AM – 6:00 PM, Monday – Friday